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Mackenzie-1783 avatar image
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Mackenzie-1783 asked AlexZhu-MSFT edited

Windows 11 upgrade deleted bookmarks

I installed windows 11 and it deleted all my bookmarked websites. I tried to downgrade back to 10 and I got a message saying I can’t because it’s been more than 10 days but I just installed it today. It will take my hours to recover this info. Help!!

windows-11
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CmdrKeene avatar image
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CmdrKeene answered

Did you run Disk Cleanup or remove the window.old folder from your hard drive? That would cause you to be unable to roll backwards since that was the backup. If that folder still exists, you can probably go in there and find the data you need, otherwise you'd need to go to whatever backup system you use to retrieve the file from your own backups.

If you used a modern internet browser like Edge, Chrome, Firefox or others, those browsers backup your favorites/bookmarks for you and will conveniently restore them anytime you login again using the same account.

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LimitlessTechnology-0326 avatar image
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LimitlessTechnology-0326 answered

Hi there,

Are your bookmarks in any specific browser were deleted are in all browsers?

If this was caused by a Windows Update see if you can System Restore to a point before the problem began.
Use System Restore
https://support.microsoft.com/en-us/windows/use-system-restore-a5ae3ed9-07c4-fd56-45ee-096777ecd14e

If the bookmarks are in chrome you can check and find all the lost bookmarks back by viewing all your browsing history inside the Google Account.

Go to Google History > sign in to Google account > click History.

There, you'll be able to find all your browsing histories and then you can add them to your Chrome favorites or bookmarks again.

Below threads discusses the same issue and you can try out some troubleshooting steps from this and see if that helps you to sort the Issue.

Lost highlights and bookmarks after update https://answers.microsoft.com/en-us/windows/forum/all/lost-highlights-and-bookmarks-after-update-freda/e77e66ff-850a-42d6-b165-e755e3a14eb8

Lost Chrome Bookmarks https://answers.microsoft.com/en-us/windows/forum/all/lost-chrome-bookmarks/220fe9aa-64c9-4099-a308-dfd88550ed5b



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