Why "You can't respond to this review."

Hong 1,046 Reputation points
2020-08-28T13:40:54.973+00:00

It is impossible to respond to some customer reviews:

21198-image.png

The "Learn more" page does not seem to explain this. Could anyone shed some light on this?

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  1. Roy Li - MSFT 31,526 Reputation points Microsoft Vendor
    2020-08-31T02:28:44.947+00:00

    Hello,

    Welcome to Microsoft Q&A!

    You could open a free support ticket here: Contact Us. Choose to Contact us, select Dashboard for Topic, and select Reporting and Analytics for issue type.

    Thank you.

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