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GlennMaxwell-2309 asked GlennMaxwell-2309 answered

The site address cant be changed

Hi All

One of my site was in hold under Advanced eDiscovery-Cases-MyCase01-Hold.
i can see custodian under the Hold Tab and i have clicked the custodian and removed the site from the custodian.
It has almost been more than 2 weeks i have removed the site from the Hold.
When i try to rename the site i am getting the below error. I am sure this site is not under any hold but still i am unable to rename the site. experts guide me

The site address can't be changed.
This sites URL cant be changed because the site or a subsite within it is included in an eDiscovery hold or retention policy.

office-sharepoint-onlineoffice-exchange-online-itprooffice-sharepoint-server-administrationoffice-online-server-sharepointoffice-online-server-exchange
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Hi @GlennMaxwell-2309

This is a quick note to let you know that we are performing research on this issue.

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GlennMaxwell-2309 answered WendyLi-MSFT commented

I have raised a ticket with MS support, this is now escalated to product team.

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@GlennMaxwell-2309 Thanks for your response. If you have any updates, please feel free to share them here, it will help others who meet this similar issue in the future.
Thanks for your understanding and cooperation.

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@GlennMaxwell-2309 Do you have any updates from MS Support? If you get the solution, welcome to share it here. :)

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GlennMaxwell-2309 answered

No update from MS support

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