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30812622 asked KarlieWeng-MSFT answered

Whether the China mainland can reasonably use Microsoft Authenticator

When I follow the instructions, I always get an error at this step saying enable push notifications, but there is no option in the settings. It is suspected that the Google FCM push service cannot be used in the mainland. So how can I do it so that it doesn't report an error? If the reason is as above, how can I legally use Google FCM push or pass the verification of Microsoft Authenticator legally in mainland China? My account prompts that verification must be performed after 14 days. If the problem cannot be solved, I will face a situation where I cannot log in. What should I do? I hope to get an official reply from Microsoft.190699-%E5%B1%8F%E5%B9%95%E6%88%AA%E5%9B%BE-2022-04-07-000041.png190700-%E5%B1%8F%E5%B9%95%E6%88%AA%E5%9B%BE-2022-04-07-000122.png190801-%E5%B1%8F%E5%B9%95%E6%88%AA%E5%9B%BE-2022-04-07-000152.png190782-%E5%B1%8F%E5%B9%95%E6%88%AA%E5%9B%BE-2022-04-07-000319.png190745-f2ec8b5b58ac2615d68aee0e060e5d8.jpg


microsoft-authenticatorwindows-server-security
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We have not heard from you for several days, any update?

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KarlieWeng-MSFT answered

Hi,
For android phone, you do need Google’s FCM system and Google Play Services support. I don't think there's a way to legally use Google FCM push in China mainland.
iPhone seems has no this kind of issue.

Authenticator for Android in the public cloud in China
https://support.microsoft.com/en-us/account-billing/authenticator-for-android-in-the-public-cloud-in-china-ebbef05c-a429-4236-8570-1bb1900fec35

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