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JMacc-9585 avatar image
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JMacc-9585 asked LimitlessTechnology-2700 answered

Server 2016 Essentials Windows Update Problem

Hi.

My Server 2016 Essentials computer seems to be stuck with a Windows Update package that is trying to install Security Update for Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package (Security Update for Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package (KB2565063).).

When this package shows up, Windows Update says I need to restart. After the restart, though, the update is still there telling me I need to restart. I have tried:

Manually installing the update (it still shows up in Windows Update)

DISM /Online /Cleanup-Image /RestoreHealth (no problems found)

Doing the following causes the update to disappear, but it eventually comes back

net stop bits
net stop cryptsvc
net stop wuauserv
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start bits
net start cryptsvc
net start wuauserv
net start msiserver

Ran the troubleshooter for Windows Update, but it found no problems.

I cannot find any errors related to this update.

It appears that this update is preventing other updates from installing, so I really need to figure out how to make it go away permanently. I have seen reports of this issue on various Windows versions dating back to 2012, and I have tried every "resolution" I can find. Nothing has worked, though.

Thank you!

windows-server-2016windows-server-update-services
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2 Answers

DSPatrick avatar image
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DSPatrick answered DSPatrick commented

so I really need to figure out how to make it go away permanently

The C++ runtimes are not installed by default when windows is installed. So some application that was installed may have required and installed it. If the application is no longer being used then one option is the remove the C++ runtime. Control Panel\Add-Remove Programs

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JMacc-9585 avatar image JMacc-9585 ·

Hi. Thank you for your response. Unfortunately, I do have an application that requires the runtime. What's strange, though, is that even if I manually install the update, Windows Update still tries to install it and clogs everything in the process. Thanks again.

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DSPatrick avatar image DSPatrick JMacc-9585 ·

If it has successfully installed and you wanted to just hide it you could use PSWindowsUpdate
http://woshub.com/pswindowsupdate-module/

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JMacc-9585 avatar image JMacc-9585 DSPatrick ·

Hi. Thank you for the suggestion. For some reason, I could not get this to install, but I found another utility called WUShowHide that appears to have done the same thing. Looks like the stupid update is gone now.

Thank you again!

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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hi there,

Instead of analyzing the sump file, you can try some tools developed by Microsft and see if they can converge on the reason for the crashes or sort your issue.

Driver verifier is a utility built into the OS that will often find the driver/drivers that are the underlying cause of BSOD/Crashes.

Driver Verifier-- tracking down a mis-behaving driver.
https://answers.microsoft.com/en-us/windows/forum/all/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

Memtest is easy to use and is an accurate test of your computer memory. It can tell you if your memory is bad, a motherboard slot is bad, etc.

Memory problems.
https://answers.microsoft.com/en-us/windows/forum/all/memory-problems/21c3f63f-f570-4522-b2ef-ecc7b7ff6461


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