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AakashRamasamy-4320 avatar image
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AakashRamasamy-4320 asked romungi-MSFT edited

Deleting workspace resources after account automatically logged out by microsoft.

Dear Team,

My workspace on ML studio was logged ou and when I tried logging in it asked security details that I provided. I got a repy stating that the microsoft account will be validated within 1 month(30 days). I would like to delete all my resources and other compute instances so that I will not be billed for a daily charge. But to do so I am unable to login due to the 30 day timeline. Any support on deleting this resource woul be much appreciated. Thanks, Aakash.

azure-machine-learning
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@AakashRamasamy-4320 Is this a free azure account in which you created your resources before you got logged out and validation has not occurred?
Are you able to login to the Azure portal using a private/incognito window from which you created your resources?
If Yes, you should be able to create a support request from Azure portal to delete your resources.

Unfortunately, any other user would not be able to delete resources unless a support request is raised to delete them or the subscription. If you used a free account then your account should be automatically deleted after 90 days.

Ref: https://docs.microsoft.com/en-us/azure/cost-management-billing/manage/cancel-azure-subscription#what-happens-after-subscription-cancellation

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@romungi-MSFT
thanks for the reply!

Unfortunately I am unable to login to the azure portal even in incognito mode. Also, I have not used a free account. It is infact a student account offered by microsoft. Is there any other possibilty to delete the resources since I would not be able to login till the 3rd of next month. Thanks in advance.

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1 Answer

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romungi-MSFT answered romungi-MSFT edited

For student account as soon as the $100 credit expires the resources will be stopped. If you would like to check about your account status you can reach out to support using any of these options.


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