question

IvanMercedes-5264 avatar image
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IvanMercedes-5264 asked CeasarChenMSFT-3458 rolled back

OneNote - Display Name of Section not Updating After Rename

When a user renames a section in OneNote, the name does not seem to persist a refresh. Only when the section is explicitly loaded/selected does the new, real section name display.

To reproduce (using Chrome on MacOS [shouldn't matter IMO]):

  1. In a OneNote document in Microsoft 365 (O365), create at least 2 sections; SECTION1 and SECTION2

  2. Rename SECTION1 to SECTIONX

  3. Click/select SECTION2

  4. Refresh/reload the web browser (should load SECTION2)

  5. Expected: should display the sections as 'SECTIONX' and 'SECTION2'

  6. Actual: sections shown as 'SECTION1' and 'SECTION2'

  7. Click/select SECTION1

  8. OneNote now shows the section as SECTIONX

Bonus Points: Try and reorder the sections and notice that's yet another issue -- sorting order is inconsistently lost as well -- but that's beyond the scope of this feedback, though perhaps related.

This tracks back to a long-running issue in OneNote. More details below via links to a few other reports, without resolution, while the problem exists today in Microsoft 365 (O365). The oldest report I found was from 2014, now 8 years later and the problem persists despite it being identified as a known issue by a OneNote Program Manager in July 2020.

Sources:

Because this is a Q&A forum...will this issue continue to be ignored?










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1 Answer

CeasarChenMSFT-3458 avatar image
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CeasarChenMSFT-3458 answered CeasarChenMSFT-3458 rolled back

Hi, @IvanMercedes-5264
Welcome to the Q&A Forum. OneNote online is currently not supported in the Q&A forum. It is recommended that you test in OneNote for Mac. For questions about OneNote online, you can also submit feedback at support.


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Hi, @lvanMercedes-5264
Has your issue been resolved, is there any progress?

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