We recently purchased Azure Premium P2 licenses. I just started going through the risk detections....its a lot but most of them are old. One issue I have run into is that I can't clear the user risk for accounts that have been deleted. One in particular left the org almost 4 years ago. Whenever I try to clear the risk though, I get an error that Azure was unable to initiate the dismissal and to try again in a few minutes.
Is there anything I can do to get around this?
Hi @muels77,
I understand that you are seeing risk detections for deleted users and are unable to clear them.
This scenario is covered in our documentation here:
Deleted users
It isn't possible for administrators to dismiss risk for users who have been deleted from the directory. To remove deleted users, open a Microsoft support case.
One possible workaround would be to exclude the users from the user risk policy to bypass the policy block.
I'll leave more information in a private comment about how to get around this issue via support case.
Marilee
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