Hi guys!
I need your help regarding an issue what I've been experiencing with the GPO Start Menu Layout.
So my goal is to apply a set of shortcuts in our start menu via GPO.
It did work initially on my test machine however after a couple of days as part of my testing, whenever I try to update the XML file that contains the shortcuts, it no longer reflects on the machines.
It only locks it now but the changes I've made on the XML file does not reflect on the start menu for some reason.
Here's what i've done so far for troubleshooting:
1. Machines are running on 1909 and 21h2.
2. I can confirm via rsop.msc that it is picking up the correct GPO that sets this start menu layout policy. This is consistent to all of my test machines.
3. The XML file is on a network folder and "Everyone" has Full Control.
4. I can confirm that all of my test machines can see the XML file via HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Explorer.
5. Spelling of the XML file is correct.
6. I have also tried to remove the XML file and tried to replace it with a fresh copy by doing an export-startlayout - path c:\temp\TestLayout.xml
7. I have also moved the computer on an OU that does not have restrictions. I scrambled the arrangement of the applications, un-pinned some of them, and placed them back again on the GPO that sets the start menu layout policy. This time what happened is that it locks the group but the applications that should be there, did not get pinned to the group. See attached screenshot.
As per my screenshot, the Teams and Powerpoint icon should be placed to the Microsoft 365 group but it did not get pinned to that group for some reason.
Ofcourse I always do a gpupdate /force for every changes that I do. Sign out and Sign back in again and restart.
Hoping for your immediate assistance.
regards,
Christian