WSUS server changing source

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RonaldSoulliard-2655 asked Apr 12, '22 RitaHu-MSFT answered Apr 27, '22

WSUS server changing source

Hi,
I know this question has been asked before, but none of the answers has resolved my issue. We have a Server 2016 with the WSUS role installed. It has been working fine as our WSUS server for years. I was recently tasked with configuring our SCCM (Ver: 2111, Site Version: 5.0.9068.1052.1000) for third party updates. We did not use SCCM for updates, so I installed the SUP role on the WSUS server. I finally got it to connect and get update list from WSUS. Now, the WSUS server keeps changing it's source from "Microsoft Update" to itself. No group policy has been added/changed. I've looked at both the SCCM server and WSUS server and there is no Local Policy being applied to either. SCCM SUP settings say to use Microsoft Update. Any help would be appreciated.

Thanks,

Ron Soulliard

windows-server-update-services

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RitaHu-MSFT · Apr 13 at 09:16 AM

@RonaldSoulliard-2655

Now, the WSUS server keeps changing it's source from "Microsoft Update" to itself.

In order to help me research further, please provide a screenshot for reference.

In addition, please try to run the WSUS Server Configuration Wizard on the WSUS console and check whether it is helpful.

Best regards,
Rita

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RonaldSoulliard-2655 RitaHu-MSFT · Apr 13 at 03:41 PM

Hi,
What do you need a screenshot of? I reran the Configuration Wizard on the WSUS server and it didn't solve the problem.

Thanks

Ron

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RitaHu-MSFT RonaldSoulliard-2655 · Apr 14 at 06:25 AM

Hello Ron,

What is the meaning of

Now, the WSUS server keeps changing it's source from "Microsoft Update" to itself.

Just one more question. Where did you want your devices get updates from? WSUS Server or MECM site server.

Please refer to the below screenshot to change the sync settings as your like on the MECM console:

Regards,
Rita

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18.png (155.2 KiB)

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Answer 1 · 2022-04-15T13:11:00.447Z

RonaldSoulliard-2655 answered Apr 15, '22 RitaHu-MSFT commented Apr 25, '22

That is what I am doing now. Before I configured it as the SUP, the WSUS server settings didn't change for years. It would automatically sync with microsoft everyday and get the updates. Now, it fails unless I manually go in and change the setting and kick off the sync. This isn't acceptable. I need it to work the way it has in the past. We are looking at possible moving the patch management to SCCM since we need to do more third-party application, but we can't if the sync continues to fail. Changing the setting every time and manually syncing is not the solution.

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RitaHu-MSFT · Apr 18 at 07:48 AM

Hello Ron Soulliard,

Thanks for your response.

Please help to confirm whether the MECM Server and the WSUS server have the same database. We could check the WSUS Server is database as the following screenshot:

Please help to confirm whether the Remote SUP have the same SUSDB with the MECM.

In addition, I found a Official Document for your reference:
https://techcommunity.microsoft.com/t5/core-infrastructure-and-security/configuring-multiple-software-update-points-in-a-configmgr-2012/ba-p/322922

In a shared scenario the SUSDB will be updated by the master SUP – in this case SUP a (or the first one you install). Since SUP b shares SUSDB there is no need for the update to again be synchronized into SUSDB because it is already there. In the scenario where each SUP maintains it’s own SUSDB there would be a requirement to synchronize the update to each.

Also we could review the WSUSCtrl.log to get more error information.

Best regards,
Rita

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RitaHu-MSFT · Apr 25 at 01:34 AM

@RonaldSoulliard-2655
It seems that there are no updates for a long time. May I know the status of the case? Please help to confirm whether the remote SUP and the MECM server have the same SUSDB database or not if the issue haven't been resolved right now. I tested in my lab and it seems that the issue occurred on the Servers who have the same SUSDB.

Thanks for your understanding and cooperation. Don't forget to share the solutions if the issue has been resolved.

Have a great day.

Best regards,
Rita

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Answer 2 · 2022-04-26T19:42:05.847Z

RonaldSoulliard-2655 answered Apr 26, '22

HI,
I'm not sure why, but it seems since our last maintenance on 4/15/2022, when we installed the latest updates and rebooted the server, it stopped changing the sync source. I think it is resolved and this thread can be closed.

Thanks

Ron

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Answer 3 · 2022-04-27T01:50:38.437Z

RitaHu-MSFT answered Apr 27, '22

Hello Ron,
Thanks very much for your feedback. We're glad that the question is solved now. Here's a short summary for the problem , this will help other users to search for useful information more quickly.

Problem/Symptom:
WSUS server changing sync source to itself automatically

Possible Solution/Workaround:
Install the latest updates and rebooted the server

Best regards,
Rita

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