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SherinJosephin-4420 avatar image
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SherinJosephin-4420 asked 35247258 edited

Graph API error response is inconsistent

Hi all,

I'm using graph api to fetch/create calendar event in outlook. I have opted to follow delegate model and I did App registration and created a service account. Also, I created a room resources with proper delegate access to that service account. I was successfully able to fetch the room resource calendar event with the tenant ID and service account token. But sometimes i observe few error codes in the graph api response which are inconsistent.

code: ErrorItemNotFound, message: The specified object was not found in the store. :- I didn't change any delegate access to the room resources but it comes at times and goes off after some time. Behaviour looks inconsistent. I'm not able to narrow it down to the root cause.

DelegatedCalendarAccessDenied :- I have search over the internet on the cause of this issue but couldn't find any lead. Two room resources configured under same delegate access token works fine. On some day, one room resource stops working. Even this behaviour looks inconsistent and couldn't get a root cause.

Please guide me to list of graph API error codes and its resolution

microsoft-graph-calendarmicrosoft-graph-groupsmicrosoft-graph-calendar-places
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1 Answer

BhanuKiranMSFT-5847 avatar image
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BhanuKiranMSFT-5847 answered SherinJosephin-4420 edited

Hi @SherinJosephin-4420,

Since the issue seems to be user specific and inconsistent, I would recommend you to raise a support ticket from Admin center. You can add error message along with request ID and time stamp in the issue description while creating the ticket.

If the answer is helpful, please click Accept Answer and kindly upvote it. If you have any further questions about this answer, please click Comment.

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@BhanuKiranMSFT-5847 Thanks for the reply.

But this issue didn't happen for a single user account. I noticed it is happening for multiple service accounts. And this issue doesn't look like user-specific or account specific. There need to be a proper documentation on the graph API error codes and its resolution.

I do have a link to list of errors - https://docs.microsoft.com/en-us/graph/errors but couldn't find the one which I mentioned. It would be great if you can provide me a link to check list of error codes


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