Read-only notification not showing

redheadfarmer 1 Reputation point
2022-04-14T21:27:48.34+00:00

We have one user where when they open a document will not show the Read-Only notification. They work on the document and try to save but they are unable to because another is using the document. We use Office365. All other users are able to see the notification.

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 22,011 Reputation points Microsoft Vendor
    2022-04-15T05:55:45.983+00:00

    Hi @redheadfarmer ,
    Did you check if the problem user have full permission?
    Did this problem only appear in all files or specific file?
    Where did you save the file?
    I suggest you to compare the access permissions to the folder for the problem user and other users.
    Please be a bit more precise to explain your problem so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.

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