question

ErnestoL-2468 avatar image
0 Votes"
ErnestoL-2468 asked RitaHu-MSFT commented

Cumulative Windows Update on Server 2019 fails

Hi,

I'm trying to install the Cumulative Update for Windows Server but keeps on failing. It will download but will not install successfully.

I already reset Windows Update components but had the same result.

I ran sfc /scannow and had some errors.

193352-image.png

I then ran DISM /Online /Cleanup-Image /RestoreHealth and also received an error

193297-image.png

I also checked the Event Viewer and found some errors:

193362-image.png

Could you please advise on what I can do to be able to install the Windows Update?

Thank you.


windows-server-2019windows-server-update-services
image.png (47.0 KiB)
image.png (70.5 KiB)
image.png (11.1 KiB)
5 |1600 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Visible to all users

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

RitaHu-MSFT avatar image
1 Vote"
RitaHu-MSFT answered RitaHu-MSFT commented

@ErnestoL-2468
Thanks for your posting on Q&A.

According to your description above, it seems that the Server failed to install the latest Cumulative Update due to the corrupted OS. First, it is recommended to repair the corrupted OS first.
We have to get a source to repair. Please refer to the below link for reference:
https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/configure-a-windows-repair-source?view=windows-11#use-files-a-source


Then we could run the Dism /Online /Cleanup-Image /RestoreHealth /Source:c:\test\mount\windows /LimitAccess command to repair the OS.
Reference link:
https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/repair-a-windows-image?view=windows-11

Hope the above will be helpful. Please let me know if there are any questions or updates of the case.

Have a great day.

Regards,
Rita

If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

· 1
5 |1600 characters needed characters left characters exceeded
Toggle Comment visibility. Current Visibility: Visible to all users

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

RitaHu-MSFT avatar image RitaHu-MSFT ·

@ErnestoL-2468
It seems that there are no updates for a long time. May I know the status of the case? Please follow my solution and check whether it is helpful if the issue haven't been resolved right now.

Please be free to inform me if there are any questions or updates of the case.

Have a great day.

Best regards,
Rita

0 Votes 0 ·