Teams Camera Grey out

IBN 4,331 Reputation points
2022-04-18T15:00:18.217+00:00

Hello Teams Community,

Please I need your help on this issue.

I notice our Teams Camera is greyed out. On the Teams web is working fine.

We have cleared the teams cache and still the same problem.

193887-image.png

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  1. JimmyYang-MSFT 48,706 Reputation points Microsoft Vendor
    2022-04-19T07:10:36.76+00:00

    Hi @IBN

    Welcome to Q&A forum!

    The camera is greyed means there is no available camera found. Based on it, we suggest you check if the default camera is added/choose by referring the steps below (Click on the avatar>Settings>Devices>Camera).]

    194108-image.png

    Besides, you can also check the Camera settings in PC by the steps (Open Windows Settings>Privacy>Camera). Meanwhile, to narrow down the issue, kindly use other apps or devices to check if this camera is available at your convenience.


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