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MichaelRicco-8295 avatar image
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MichaelRicco-8295 asked YiLu-MSFT edited

How to undo unauthorized access restrictions in SharePoint

I am a company executive with global security admin privileges to SharePoint. An insubordinate employee blocked executive access to company data on our SharePoint site by restricting access privileges. There has to be a way as an admin to override that so any and all documents on SharePoint are visible to me again, even though I was blocked. How do I do this? I've already reset the libraries to inherit permissions from their parent but SharePoint is still showing limited access exists.

office-sharepoint-online
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I am currently looking into this issue and will give you an update as soon as possible.

Thank you for your understanding and support.

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1 Answer

YiLu-MSFT avatar image
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YiLu-MSFT answered YiLu-MSFT edited

Hi @MichaelRicco-8295
You could set your account as site collection administrators:

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For example, I set unique permission for "ly" library and delete all permissions for "luyi" account, but when I add this account to site collection administrators, I could access this library again:

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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Thank you for the help. Unfortunately, I'm still struggling because I was already set up as the site collection administrator. I'm able to access all libraries and folders. It is documents within the folders that I'm not able to see and this setting doesn't seem to be sufficient to solve it.

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YiLu-MSFT avatar image YiLu-MSFT MichaelRicco-8295 ·

Hi @MichaelRicco-8295
Could you please provide some screenshot for me? In my test, if I set my account as the site collection adminstrator, then I will have the all permission in this site (including the libraries and folders which have unique permissions). I also have the permission to determin whether the library should have unique permission.

What is more, just to be sure, you could log in audit log to check what has the employee done in the site recently:

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Hi @MichaelRicco-8295
I am checking to see whether the problem has been resolved. If you have any questions or progress, you can contact me in time.

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