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yannara asked Crystal-MSFT commented

Can't get Location Service on

My customer requires me to turn on location service. We use autopilot with ESP and do skip all user selections, and that's why it is disabled by default. But I can't turn it on. I tried these settings today with Settings Catalog. The Geolocation service is running, but:

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Crystal-MSFT answered Crystal-MSFT edited

@yannara, Based on my test on my win10 21H2 device, when I set the same policy as yours and assign it to the user group, I find the location service is forced to on.
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To troubleshoot our issue, firstly, I would like to confirm if the policy is applied successfully on our device. Meanwhile, please check if there's any GPO configure location service assigned to this user.
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If there's any update, feel free to let us know.


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yannara answered Crystal-MSFT commented

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Hello @Crystal-MSFT and thanks for your help. Settings are applied, and probably the only difference is that I am using Settings Catalog and you are using admx templates? :o


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@yannara, , Thanks for the reply. I also set in Settings Catalog. Maybe you can restart the device to see if the result will be different.

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@Crystal-MSFT bingo! I actually had allowed instead of forced, now I did the change to Forced and the service turned on. One mistery still left is, how to do this non-mandatory but allow to be set, but it is not such a big problem.

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@yannara, , Thanks for the reply. I have change the location service to allowed. And after I restart twice. I find the "change" is not grey. And the default value has been changed to off. But we can change it to on manually. Here are the pictures for the reference:

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You can sync the device, wait some time and restart once more to see if the result will be different.


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