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HP M428fdw Scan to Folder

HP M428fdw

I setup scan to email without any issues but can't setup scan to folder here is the path I'm using

\\DESKTOP-20VNARP\Scans the printer has the latest firmware already installed please help

and already enable sharing folder functions

already try what David Glanz explained on the chat but still no luck


a) enabling SMB 1 on my Win 10 Pro 64-bit PC (v 1909) in Windows Features,

(b) enabling SMB 1 in the Embedded Web Server (EWS) for my 9015 at Network - Advanced Settings - SMB, and

(c) DISABLING (unchecking) SMB 2 and 3 on the 9015 EWS in the same place.

I had done (a) and (b) before but not (c). (c) is necessary.

previously post the same question and my post getting old i reposted and see some one has an answer for me

windows-10-network
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robertomartinez-9849 answered

here is the error screen


194782-scanerror.jpg



scanerror.jpg (2.9 MiB)
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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered

Hello Robertomartinez,

The reasons for that type of error in the Scan to Folder operation may be different, this is why I would opt for a holistic approch of settings that may resolve your issue:

1:Password protected sharing
Open Start > Settings > Network & Internet > Status
Scroll to the bottom
Click Network and Sharing Center

Click Change advanced sharing settings
Expand All Networks
Under Password protected sharing
Switch between 'Turn on password protected sharing and Turn off password protected sharing'
Then choose 'Turn off password protected sharing'
Then click 'Save changes'


2:configure SMB1
Press Windows key + R
Type: optionalfeatures.exe
Hit Enter

Scroll down to SMB 1.0/CIFS File Sharing Support
Tick the SMB 1.0/CIFS Client
Untick SMB 1.0/CIFS Automatic Removal and
Untick SMB 1.0/CIFS Server

Click OK
Restart if prompted.


  1. Additional troubleshooting steps you can attempt:

  • shut all computer and network gear down.

  • Try browsing to some of the computers manually, press Windows key + R, type: \\computername, hit Enter

  • Press Windows key + R
    Type: services.msc
    Hit Enter

  1. Start the "Function Discovery Provider Host" and "Function Discovery Resource Publication" services, and then set them toAutomatic (Delayed Start).

  2. When you open Explorer Network, enable network discovery when you are prompted.

Press Windows key + X > computer management-->shared folders--> choose the shared folder, right click it then click Properties > Share Permissions -->protection that everyone can read and execute, see folder contents and read permissions.



--If the reply is helpful, please Upvote and Accept as answer--

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robertomartinez-9849 answered

already try all that and still not working here is the error I'm getting on EWS195671-scan-error.jpg



scan-error.jpg (167.2 KiB)
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