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AdhikariPravin-2600 avatar image
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AdhikariPravin-2600 asked YukiSun-MSFT commented

Teams Meeting Or call in (audio only) not working in IOS 15 with Teams 4.6.1 or within Outlook.

Have tested this issue with Team meeting on IOS 15, the new version of Teams (4.6.1) seems not allow a user to tap or long press the "Or call in (audio only) method anymore. Before it would bring up the dial pad and allow you to call in on an Iphone. Now it does nothing, holding long will bring up a submenu to call however if you tap that it doesnt work. I've tested on 3 IOS devices and have the same issue. Android phones do not have this issue and can make the call with no problem.

office-teams-windows-itprooffice-teams-app-dev
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1 Answer

YukiSun-MSFT avatar image
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YukiSun-MSFT answered YukiSun-MSFT commented

Hi @AdhikariPravin-2600

According to the description, seems like what are encountering is related to the change on IOS 15. For more details, hopefully you can find the link below helpful:
Phone numbers that include special characters do not launch the phone dialer on iOS 15.4
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Yuki your on the ball, thank you for the explanation. Do you know if MS will come out for a fix or workaround?

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YukiSun-MSFT avatar image YukiSun-MSFT AdhikariPravin-2600 ·

Hi @AdhikariPravin-2600

From the MS document mentioned above, this is a change on the iOS side so as indicated in the article, users are recommended to contact Apple to provide feedback regarding this change.

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