"Could not find the Database Engine startup handle" error while installing SQL Server 2019 Express Edition

Question

Hi,

Its been few days i'm trying to install SQL Server 2019 Express edition on my windows pc but it is getting failed due to the mentioned error. I tried some ways posted on the web like cleaning the previous installed traces from registry and changing Database Engine services as NT Authority\SYSTEM during installation but No luck.

There is no log file in C:\Program Files\Microsoft SQL Server\MSSQL15.MSSQLSERVER\MSSQL\Log

I have the following summary information. Please help me solve this problem.

Overall summary:
Final result: Failed: see details below
Exit code (Decimal): -2061893607
Start time: 2022-04-21 02:06:09
End time: 2022-04-21 02:19:03
Requested action: Install

Setup completed with required actions for features.
Troubleshooting information for those features:
Next step for SQLEngine: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.

Machine Properties:
Machine name: ISRIKANTHD
Machine processor count: 8
OS version: Microsoft Windows 11 Home Single Language (10.0.22000)
OS service pack:
OS region: United States
OS language: English (United States)
OS architecture: x64
Process architecture: 64 Bit
OS clustered: No

Product features discovered:
Product Instance Instance ID Feature Language Edition Version Clustered Configured

Package properties:
Description: Microsoft SQL Server 2019
ProductName: SQL Server 2019
Type: RTM
Version: 15
SPLevel: 0
Installation location: C:\SQL2019\Express_ENU\x64\setup\
Installation edition: Express

Product Update Status:
None discovered.

User Input Settings:
ACTION: Install
ADDCURRENTUSERASSQLADMIN: true
AGTSVCACCOUNT: NT AUTHORITY\NETWORK SERVICE
AGTSVCPASSWORD: *****
AGTSVCSTARTUPTYPE: Disabled
ASBACKUPDIR: Backup
ASCOLLATION: Latin1_General_CI_AS
ASCONFIGDIR: Config
ASDATADIR: Data
ASLOGDIR: Log
ASPROVIDERMSOLAP: 1
ASSERVERMODE: TABULAR
ASSVCACCOUNT: <empty>
ASSVCPASSWORD: <empty>
ASSVCSTARTUPTYPE: Automatic
ASSYSADMINACCOUNTS: <empty>
ASTELSVCACCT: <empty>
ASTELSVCPASSWORD: <empty>
ASTELSVCSTARTUPTYPE: 0
ASTEMPDIR: Temp
BROWSERSVCSTARTUPTYPE: Disabled
CLTCTLRNAME: <empty>
CLTRESULTDIR: <empty>
CLTSTARTUPTYPE: 0
CLTSVCACCOUNT: <empty>
CLTSVCPASSWORD: <empty>
CLTWORKINGDIR: <empty>
COMMFABRICENCRYPTION: 0
COMMFABRICNETWORKLEVEL: 0
COMMFABRICPORT: 0
CONFIGURATIONFILE:
CTLRSTARTUPTYPE: 0
CTLRSVCACCOUNT: <empty>
CTLRSVCPASSWORD: <empty>
CTLRUSERS: <empty>
ENABLERANU: true
ENU: true
EXTSVCACCOUNT: <empty>
EXTSVCPASSWORD: <empty>
FEATURES: SQLENGINE, SNAC_SDK
FILESTREAMLEVEL: 0
FILESTREAMSHARENAME: <empty>
FTSVCACCOUNT: <empty>
FTSVCPASSWORD: <empty>
HELP: false
IACCEPTPYTHONLICENSETERMS: false
IACCEPTROPENLICENSETERMS: false
IACKNOWLEDGEENTCALLIMITS: false
INDICATEPROGRESS: false
INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server\
INSTALLSHAREDWOWDIR: C:\Program Files (x86)\Microsoft SQL Server\
INSTALLSQLDATADIR: <empty>
INSTANCEDIR: C:\Program Files\Microsoft SQL Server\
INSTANCEID: MSSQLSERVER
INSTANCENAME: MSSQLSERVER
ISMASTERSVCACCOUNT: NT AUTHORITY\Network Service
ISMASTERSVCPASSWORD: <empty>
ISMASTERSVCPORT: 8391
ISMASTERSVCSSLCERTCN: <empty>
ISMASTERSVCSTARTUPTYPE: Automatic
ISMASTERSVCTHUMBPRINT: <empty>
ISSVCACCOUNT: NT AUTHORITY\Network Service
ISSVCPASSWORD: <empty>
ISSVCSTARTUPTYPE: Automatic
ISTELSVCACCT: <empty>
ISTELSVCPASSWORD: <empty>
ISTELSVCSTARTUPTYPE: 0
ISWORKERSVCACCOUNT: NT AUTHORITY\Network Service
ISWORKERSVCCERT: <empty>
ISWORKERSVCMASTER: <empty>
ISWORKERSVCPASSWORD: <empty>
ISWORKERSVCSTARTUPTYPE: Automatic
MATRIXCMBRICKCOMMPORT: 0
MATRIXCMSERVERNAME: <empty>
MATRIXNAME: <empty>
MRCACHEDIRECTORY:
NPENABLED: 0
PBDMSSVCACCOUNT: <empty>
PBDMSSVCPASSWORD: <empty>
PBDMSSVCSTARTUPTYPE: 0
PBENGSVCACCOUNT: <empty>
PBENGSVCPASSWORD: <empty>
PBENGSVCSTARTUPTYPE: 0
PBPORTRANGE: <empty>
PBSCALEOUT: false
PID: *****
QUIET: false
QUIETSIMPLE: false
ROLE: AllFeatures_WithDefaults
RSINSTALLMODE: DefaultNativeMode
RSSVCACCOUNT: <empty>
RSSVCPASSWORD: <empty>
RSSVCSTARTUPTYPE: Automatic
SAPWD: *****
SECURITYMODE: SQL
SQLBACKUPDIR: <empty>
SQLCOLLATION: Indic_General_90_CI_AS
SQLJAVADIR: <empty>
SQLMAXDOP: 0
SQLMAXMEMORY: 2147483647
SQLMINMEMORY: 0
SQLSVCACCOUNT: NT AUTHORITY\SYSTEM
SQLSVCINSTANTFILEINIT: false
SQLSVCPASSWORD: *****
SQLSVCSTARTUPTYPE: Automatic
SQLSYSADMINACCOUNTS: ISRIKANTHD\SRIKANTH
SQLTELSVCACCT: NT Service\SQLTELEMETRY
SQLTELSVCPASSWORD: <empty>
SQLTELSVCSTARTUPTYPE: Automatic
SQLTEMPDBDIR: <empty>
SQLTEMPDBFILECOUNT: 1
SQLTEMPDBFILEGROWTH: 64
SQLTEMPDBFILESIZE: 8
SQLTEMPDBLOGDIR: <empty>
SQLTEMPDBLOGFILEGROWTH: 64
SQLTEMPDBLOGFILESIZE: 8
SQLUSERDBDIR: <empty>
SQLUSERDBLOGDIR: <empty>
SUPPRESSPAIDEDITIONNOTICE: false
SUPPRESSPRIVACYSTATEMENTNOTICE: false
TCPENABLED: 0
UIMODE: AutoAdvance
UpdateEnabled: true
UpdateSource: MU
USEMICROSOFTUPDATE: false
USESQLRECOMMENDEDMEMORYLIMITS: false
X86: false

Configuration file: C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20220421_020547\ConfigurationFile.ini

Detailed results:
Feature: Database Engine Services
Status: Failed
Reason for failure: An error occurred during the setup process of the feature.
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
Component name: SQL Server Database Engine Services Instance Features
Component error code:
Error description: Could not find the Database Engine startup handle.
Error help link: https://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=15.0.4013.40&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4025&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4025

Feature: SQL Browser
Status: Passed

Feature: SQL Writer
Status: Passed

Feature: SQL Client Connectivity SDK
Status: Passed

Feature: SQL Client Connectivity
Status: Passed

Rules with failures or warnings:

Global rules:
Warning IsFirewallEnabled The Windows Firewall is enabled. Make sure the appropriate ports are open to enable remote access. See the rules documentation at https://go.microsoft.com/fwlink/?linkid=2094702 for information about ports to open for each feature.

Rules report file: C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log\20220421_020547\SystemConfigurationCheck_Report.htm

Answer 1

SQLCOLLATION: Indic_General_90_CI_AS

This is mysterious. You cannot have this collation as the server collation. (Because there is no code page, and this collation does not support varchar.)
But I would not expect this collation to be selectable in the Setup wizard.

If you want a server collation with support for the languages of India, I recommend Indic_General_100_CI_AS_SC_UTF8.

Answer 2

Hi SrikanthDusa-9782,

Welcome to Microsoft Q&A.
Please also go to SQL Server Configuration Manager to check if the SQL Server service you installed exists. If it exists, please try to start the service and check if there are any error message in the SQL Server errorlog and windows event viewer application and system log.
Please make sure TLS 1.0 is enabled.
And also check out this article which might be helpful.

Best Regards,
Amelia

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Answer 3

I have exactly the same problem. My laptop has Windows 11 Enterprise (10.0.22000), 11th i7 processor and 16gb ram. In my case I already had Sql server developer edition installed, but I uninstalled it a few days ago. When I reinstalled it, it gave me this error. I was told to do a fresh clean install and I have done it at least 5 times and every time I get the same error. I do not know what to do. In order to work I had to install a virtual machine and install the sql server there. I would appreciate if you help me to fix this error.

Answer 4

You can check this reference: https://buildsoftsupport.com/knowledge-base/sql-installation-error-could-not-find-the-database-engine-startup-handle

Answer 5

I also got the same error as above; Tried the above methods but still not working; Please help :(