Can we grant permission to a Shared Mailbox which contain mail-enabled security group

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johnjohn-0472 asked Apr 20, '22 JayceYang-MSFT edited Apr 28, '22

Can we grant permission to a Shared Mailbox which contain mail-enabled security group

We have the following case inside our Office 365 tenant:-

We have a Shared mailbox
Inside the Shared mailbox >> we define a mail-enabled security group as a Member of the Shared mailbox.
the mail-enabled security group contains 8 users

Now inside a SharePoint group >> we grant the Shared mailbox Read access to the SharePoint site>> but the 8 users inside the related mail-enabled security group, did not get access to the SharePoint site through the Shared mailbox.. so is our setting supported?

Thanks

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EchoDu-MSFT · Apr 21 at 01:52 AM

Hi @johnjohn-0472 ,

This is a quick note to let you know that we are performing research on this issue.

Thanks,
Echo Du

0 ·

Answer 1 · 2022-04-21T07:20:24.02Z

EchoDu-MSFT answered Apr 21, '22

Hi @johnjohn-0472 ,

In my tests, I can reproduce your problem.

This problem is really weird. It is hard to troubleshot this issue via community, we suggest you open a service request from Microsoft 365 Admin Center for further help.

Here is a similar case for your reference:

Users not receiving email when being added to a sharepoint site group

Thanks,
Echo Du
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Answer 2 · 2022-04-25T08:39:23.287Z

WendyLi-MSFT answered Apr 25, '22

@johnjohn-0472 If you want to use groups for email and collaboration, we recommend that you create an Office 365 group instead.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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