question

johnjohn-0472 avatar image
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johnjohn-0472 asked JayceYang-MSFT edited

Can we grant permission to a Shared Mailbox which contain mail-enabled security group

We have the following case inside our Office 365 tenant:-

  • We have a Shared mailbox

  • Inside the Shared mailbox >> we define a mail-enabled security group as a Member of the Shared mailbox.

  • the mail-enabled security group contains 8 users

Now inside a SharePoint group >> we grant the Shared mailbox Read access to the SharePoint site>> but the 8 users inside the related mail-enabled security group, did not get access to the SharePoint site through the Shared mailbox.. so is our setting supported?

Thanks


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Hi @johnjohn-0472 ,

This is a quick note to let you know that we are performing research on this issue.

Thanks,
Echo Du

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EchoDu-MSFT avatar image
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EchoDu-MSFT answered

Hi @johnjohn-0472 ,

In my tests, I can reproduce your problem.

This problem is really weird. It is hard to troubleshot this issue via community, we suggest you open a service request from Microsoft 365 Admin Center for further help.

194977-service-request.jpg

Here is a similar case for your reference:

Thanks,
Echo Du
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WendyLi-MSFT avatar image
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WendyLi-MSFT answered

@johnjohn-0472 If you want to use groups for email and collaboration, we recommend that you create an Office 365 group instead.


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