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PatrickQs avatar image
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PatrickQs asked mrmrw-2180 edited

Onenote right-click menu appears slow

I have office 365 installed, already updated to the latest version through the info page, when I use Onenote (desktop version), the menu appears after 3 or 4 seconds when I right-click.

This is getting unbearable, I need valid answers!

office-itpro
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LeonLaude avatar image
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LeonLaude answered PatrickQs commented

Hi,

OneNote is currently not supported in the Q&A forums, the supported products are listed over here https://docs.microsoft.com/en-us/answers/products (more to be added later on).

You can ask the experts in the dedicated OneNote forum over here:
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_onenote


(If the reply was helpful please don't forget to upvote or accept as answer, thank you)


Best regards,
Leon

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Hi Leon, OneNote is also supported in Q&A Office forum.

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help me please, should I change the tag?

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emizhang-msft avatar image
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emizhang-msft answered Franklin-8197 commented

Hi,
What version and build of Windows and Office did you use?
Delays in OneNote may be caused by conflicting system settings or compatibility issues.
Did you install Office 365 or other Office applications with OneNote 2016? Did the OneNote 2016 is installed standalone?
Please try to install the last updates for OneNote and check if the result.


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Hi thanks for the reply.
I have windows 2004 and office Version 2008 (Build 13127.20296 Click-to-Run),the little office update window tells me I'm up to date
This onenote 2016 was installed with the Office 365 package, I log-in my accout in office.com and installed the office 365.
It happens on OneNote 2016 only, my other office apps and non-office apps are fine

22809-sharedscreenshot.jpg


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sharedscreenshot.jpg (122.3 KiB)

Hi,
Try this method: Open Onenote > File > Options > Under Display section, check Disable hardware graphics accelaration. If it is already checked, uncheck and restart Onenote and then check.



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I tried this method but it didn't work.
I also noticed that this issue doesn't appear in the blank area of a page, you know when you start taking notes, OneNote would create an area for this note, and the right-click menu appears slow in this area which we work, the menu appears normal in the blank area which you cannnot edit.

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mrmrw-2180 answered mrmrw-2180 edited

I have the same question. and looking for a helpful answer. @window10wallpapers And having this window wallpapers issue.


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