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StanislawSzymanski-8163 avatar image
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StanislawSzymanski-8163 asked JimmyYang-MSFT edited

Teams on Debian - impossible to sign in, the button does not react

Hello,
I've posted to the general MS community board, and was directed for answers here. So, about the issue - I've installed Teams for Linux - the .deb package, on Debian 10. The app runs fine (Besides some minor issues with sound, that popped once or twice) - but the core problem is that when I click the "Sign in" button anywhere in the app - it does not react in any way, just nothing happens. When I click on "Learn about Teams", a browser window opens with the appropriate URL - so, I'd assume that the browser "follow-up" mechanism is fine.

I wouldn't mind that, "guest appearance" doesn't bother me much - but the company security policy requires users to be signed in to join some meetings, and being unable to do so, is... Well, very inconvenient to say the least.

I've tried purging Teams & installing it again - but as I'm not really acquainted much with Teams, I have no idea where to look for potential causes. The web version does not exactly do everything the desktop one does, so I'll definitely need to fix it somehow.


I'd be grateful for any ideas/any tips. Where to look, what to do?

office-teams-windows-itprooffice-teams-linux-itpro
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JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered JimmyYang-MSFT edited

Hi @StanislawSzymanski-8163

It recommend you try to clear Teams client cache file by following these command to see if it can be fixed:

rm -r ~/.config/Microsoft/Microsoft\Teams


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Yup, finally it worked. It seems something indeed got stuck up in cache.

Thank you!

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JimmyYang-MSFT avatar image JimmyYang-MSFT StanislawSzymanski-8163 ·

@StanislawSzymanski-8163

You're welcome!

Meanwhile, if the reply is helpful to you, please try to mark it as an answer to close the thread, it will help others who encounter the same issue and read this thread.

Thank you for your understanding and patience!

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