@GO - Silvio Huckel , Apologies for the delay in responding back. I just heard back from our product team.
Currently it is not possible to receive an inbound PSTN call to ACS, however our product engineering team is actively working on it.
The product team mentioned that we still do not have a concrete ETA to share yet.
Apologies for any inconvenience. We appreciate your patience in this matter.
As a side note, Azure Communication Services Job Router solves the problem of matching supply with demand.
A real-world example of this is matching call center agents (supply) to incoming support calls (demand).
--The Job Router feature/functionally described in the doc section is currently in private preview
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If you wish you may share your feedback on the below URLs- for visibility and tracking.
-https://github.com/Azure/Communication/issues
-Azure Uservoice general feedback
-- All of the feedback you share on the Uservoice will be monitored and reviewed by the Microsoft engineering teams responsible for building Azure. Users with a similar request can up-vote the post and add their comments, as well.
--Please be rest assured, I have also relayed your feedback on this internally with our product engineering team. Thanks for your valuable feedback!
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