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ComputerGladiator2 avatar image
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ComputerGladiator2 asked RitaHu-MSFT answered

WSUS computers not appearing in Update Services Console

I have a Server 2019 WSUS server. Everything appears to fine and currently synchronizing. I have a GPO configured and 2 systems listed in the WSUS OU. In the Update Services console I cannot get any computers to appear. Ran the following commands successfully. gpupdate /force, wuauclt /detectnow /reportnow, GPResult.exe /h c:\gpresult.htm. GPO is active on these 2 systems. Do I need more time for these top sync up? Any suggestion appreciated.
Thank you.

windows-server-update-services
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AJTek-Adam-J-Marshall avatar image
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AJTek-Adam-J-Marshall answered

If they don't start popping back in within 72 hours, run the client side script on a couple and see if they pop in. They should.

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AJTek-Adam-J-Marshall answered
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RitaHu-MSFT avatar image
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RitaHu-MSFT answered

@ComputerGladiator2

Do I need more time for these top sync up?

Yes, you are quiet right.

In addition, I recommended to check the following registry value and confirm the devices pointed to the right WSUS Server first.
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate
Reference screenshot:
195364-2.png

Then we could click the check for updates manually and force the device to report to the WSUS Server.
195290-3.png

It may take some time for the device to report.

Best regards,
Rita

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ComputerGladiator2 avatar image
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ComputerGladiator2 answered

Hi, I checked the registry and have the http path with port 8530 indicated. Sync completed last night but no system is listed. Ran windows update manually as suggested and took some time but now receive this error.

error: There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x8024401c)
RETRY
We’ll automatically download and install updates, except on metered connections (where changes may apply). In that case, we’ll automatically download only those updates required to keep Windows running smoothly.

Ran it a second time. Still working but I think I will get the same error. Should I switch to HTTPS path?195616-update-error.jpg



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AJTek-Adam-J-Marshall avatar image
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AJTek-Adam-J-Marshall answered

Continue to the troubleshooting part of clients not reporting to WSUS:

https://www.ajtek.ca/wsus/client-machines-not-reporting-to-wsus-properly/#to=TroubleshootingSteps&offset=-155

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ComputerGladiator2 avatar image
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ComputerGladiator2 answered

Hi Adam, when I go through the steps as per the link I get the following screen. 195639-iuident-cab.jpg



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AJTek-Adam-J-Marshall avatar image
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AJTek-Adam-J-Marshall answered

That's correct - continue going through the troubleshooting - that one passed.

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ComputerGladiator2 avatar image
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ComputerGladiator2 answered

Still nothing. This is a fresh install of a server with WSUS role and SQL server. Everything seems to check out. I must be missing something simple.

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AJTek-Adam-J-Marshall avatar image
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AJTek-Adam-J-Marshall answered

What does the registry say for the clients?

What does this show from the client?

$(New-Object -ComObject "Microsoft.Update.ServiceManager").Services | Select-Object Name, IsDefaultAUService

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ComputerGladiator2 avatar image
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ComputerGladiator2 answered

Hi, this turned into a mess for me. Much of noise on WSUS and my issue on the internet. I was not able to connect to my server in the Update Services Console.  I used Adams article https://www.ajtek.ca/wsus/how-to-remove-wsus-completely-and-reinstall-it/ to clean up WSUS and reinstall the role. I am back to normal but still not able to have a client computer to be listed. Since I just completed the reinstall of WSUS role I may need a bit more time for the client to appear. I have attached settings from the client computer I am trying to get listed. Thank you195861-regpic1.jpg195842-regpic2.jpg



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