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Yannick71000-9440 avatar image
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Yannick71000-9440 asked Yannick71000-9440 answered

Unable to edit Users in Azure AD

Hello,

Following the interruption of our synchronization of our Ad Connect with the "Set-MsolDirSyncEnabled -EnableDirsync $False" cmdet, the modification of Users is still not possible from our Azure AD at this address:

https://aad.portal.azure.com/#blade/Microsoft_AAD_IAM/UsersManagementMenuBlade/MsGraphUsers

However, since our teanant M365 everything works, the Users who were on our AD On Premise have moved to the Cloud and therefore modifications are possible:

https://admin.microsoft.com/Adminportal?#/users

Why can't we modify the Users who were synchronized to our AD On Premise from the Azure AD portal?

Thanks for your answers

azure-ad-connect
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soysoliscarlos avatar image
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soysoliscarlos answered soysoliscarlos commented

Hi @Yannick71000-9440

Thank you for asking this question on the Microsoft Q&A Platform.

Did you want for the 72 hours??

If you use this command, you must wait 72 hours before you can turn directory synchronization back on.

Source: https://docs.microsoft.com/en-us/microsoft-365/enterprise/turn-off-directory-synchronization?view=o365-worldwide

Also, you can check that directory synchronization was fully disabled, with:

(Get-MSOLCompanyInformation).DirectorySynchronizationEnabled

This command will return True or False. Continue to run this command periodically until it returns False, and then try to update an object by using Windows PowerShell

Hope this helps,
Carlos Solís Salazar

Accept Answer and Upvote, if any of the above helped, this thread can help others in the community looking for remediation for similar issues.

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Hi @Yannick71000-9440

How did it go?

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Yannick71000-9440 answered

Hi @soysoliscarlos

Thx to your answer.

Indeed the 72 hours have not yet passed.
The cmdet indeed returns "False" since the deactivation.

I find it quite strange that modification from M365 has been possible for several hours already but not from Azure AD.

So I will wait another 48 hours.

I had read the article you cite but I thought that the 72H was for the Office 365 tenant. Since then, modifications are possible, I thought that on the Azure AD side they would be too.

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Yannick71000-9440 answered

Hello,

The 72 hours have passed and I still see the "problem".

In itself it is not disturbing because I can make the modifications from the M365 admin tenant (modification of the smtp, address, account name etc...).
But I don't understand why the Users in my AZure Active Directory are not in "Azure Active Directory" source and remain in "Windows Server AD" source?

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Yannick71000-9440 avatar image
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Yannick71000-9440 answered

Hello,

Since this morning the synchronization of our users is effective on our Azure AD.
holes the Users accounts that were synchronized on our AD On Premise are now editable from Azure AD.

I do not understand the resolution of this problem, we had to wait more than 4 days in the end since the interruption of the synchronization of our AD Connect.

So I'm going as solved.

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