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Anuar-9960 avatar image
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Anuar-9960 asked Anuar-9960 commented

Dataverse connector: API Hub token exchange internal server failure

Hello,

Our Azure logic apps using (primarily) the Dataverse connector stopped working yesterday between 19.45 and 21.15 PM (GMT+1).

The error message: " "Message": "API Hub token exchange internal server failure.",".

Last week a similar event happend with a different error, see this topic: https://docs.microsoft.com/en-us/answers/questions/808122/azure-logic-apps-errors-randomly.html.

Is this another issue on the end of Microsoft?

Thanks in advance!

Kind regards,

Anuar

azure-logic-apps
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@Anuar-9960 Thanks for reaching out and apology for the inconvenience due to this issue. Can you please confirm your failed run ID's and region where logic app is deployed only to my private comment so I can review the logs and confirm if there was any issue from logic app end.

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1 Answer

MayankBargali-MSFT avatar image
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MayankBargali-MSFT answered Anuar-9960 commented

@Anuar-9960 Apology for the delay and inconvenience due to this issue. This issue was caused on 21st April due to the backend resources that are used for logic app services for the West Europe region. The product team is further investigating the root cause and will be taking the necessary actions to reduce these occurrences in the near future.
We are continuously working on improving the platform and apologize for any inconvenience this may have caused to you.

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@MayankBargali-MSFT Thank you for investigating.

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