Self Serivce Password Reset Registration Options

Michael J. Miller 1 Reputation point
2022-04-22T15:34:52.99+00:00

Hello all,

We are preparing to deploy SSPR and my director does not want end users to use the phone method to register for the service. He wants all users to only have the option to use the Authenticator app and the security questions. We are deploying 2 factor authentication and have the Authenticator, phone, and questions as the methods available. Our current play is instructing users to register then add the Authenticator method and remove the phone method. My question is can I force the Authenticator as part of the registration or at least add it to the registration page? Please see attached screenshot.

Thanks in advance195626-sspr.jpg

Azure
Azure
A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.
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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. David Broggy 5,681 Reputation points MVP
    2022-04-23T01:53:57.99+00:00

    Hi @Michael J. Miller

    you can customize the SSPR page, have you seen this article?
    howto-sspr-customization

    If this helps, please accept this solution and upvote, thank you!

  2. James Hamil 21,621 Reputation points Microsoft Employee
    2022-04-25T21:21:19.007+00:00

    Hi @Michael J. Miller , thanks for the question. Sorry for the delay in response! If I understand your question correctly , you can configure this in the MFA settings.

    You can change the verification options and remove all but "verification code from mobile app or hardware token" and this should solve your problem.

    196412-microsoftteams-image-19.png

    Please let me know if you have any questions or if I misunderstood your question.

    If this answer helped you please mark it as "Verified" so other users can reference it.

    Thank you,

    James