hi,
please help to find the cause
I subscript messages and contact change notifications for the same user, the 2 subscriptions were created succeed, but I can only get message change notification. If I create a contact or update a contact on exchange, I can't get the change notification, but soon I will get a lifecycle notification, before a month, use the same code , the contact notification works well.
Thank you for the help
Have you got any updates on this? In my environment it's still not working.
Hi @LeilaLei-7548,
As per this Documentation, Missing of change notification could be because of removal of subscription. Certain events can cause a subscription to be removed:
- User's password has been reset
- User's device is out of compliance
- User's account has been revoked
Depending upon lifecycle notification value you are getting, you can try following suggestions given in the documentation:
- Upon receiving a subscriptionRemoved lifecycle notification, the app should recreate the subscription in order to maintain a continuous flow.
- On receiving a missed lifecycle notification, the app should resynchronize resource data using Microsoft Graph.
Also you can check this document on maximum expiration time of all the resources.
Hope this helps.
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Hi I have this same issue. Do we have a solution for this? Why we miss notification we got before?
"lifecycleEvent": "missed"
hi,
I have raise a support tick on Microsoft admin page, And Microsoft support engineer have reproduce the issue on their environment, So now I am just waiting for their investigate result.
Thanks
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