question

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SebastianPacheco-6836 asked SebastianPacheco-6836 commented

recover deleted user office365

good morning... I urgently need to know if it is possible to recover a onedrive (office365) of a user that has already been deleted and that the 30 days have passed.

is there any way? The user's account no longer appears in the administration portal.

after 30 days is the information somewhere?

Thanks!

office-sharepoint-onlineoffice-onedrive-client-itpro
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@SebastianPacheco-6836

Due to this question related to OneDrive, I will help you change this tag to suitable one "office-sharepoint online" and "Office-onedrive-client-itpro". A suitable tag could help your thread to be discovered by the corresponding team.

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AndyDavid avatar image
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AndyDavid answered SebastianPacheco-6836 commented

image.png (138.8 KiB)
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perfect!!!! recover everything that had been lost!! Thank you so much!!

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AndyDavid avatar image
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AndyDavid answered SebastianPacheco-6836 commented

image.png (58.8 KiB)
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Actually a file was not deleted, the user's account was deleted and with them their onedrive. When trying to access the shared file, the following image appears:

![196177-image.png][1]


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image.png (23.6 KiB)
YiLu-MSFT avatar image
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YiLu-MSFT answered SebastianPacheco-6836 commented

Hi @SebastianPacheco-6836
Have you tried the method provided by AndyDavid? If you want to restore Ondrive belongs to the account which has been deleted, you could use powershell.

For more information, you could refer to the article provided by AndyDavid:
https://docs.microsoft.com/en-us/onedrive/restore-deleted-onedrive

197222-image.png


If this method does not work, I would suggest you to open a service request from Microsoft 365 Admin Center for further help.

197159-image.png



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image.png (50.8 KiB)
image.png (25.3 KiB)
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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

yes, everything is recovered!

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SebastianPacheco-6836 avatar image
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SebastianPacheco-6836 answered

perfect!!!! recover everything that had been lost!! Thank you so much!!

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.