network credentials

Question

I have a NAS folder that I would like to add as a mapped drives. I continue to get a Windows Security box open asking me to "Enter network credentials". I have long since forgotten this information (both User name and Password). How do I reset this? I have a folder that I previously mapped that works fine. I tried several suggestions found on "https://social.technet.microsoft.com/Forums" with no luck.

Please Help if possible.

Answer 1

You didn't mention the brand / model but in general you could follow along here.
https://www.seagate.com/support/kb/business-storage-nas-resetforgot-username-and-password-005284en/

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Answer 2

The nas is a QNAP. I have tried those credentials with no luck even thou I can log onto the nas with that username and password.

Answer 3

Try this one.
https://www.qnap.com/en/how-to/faq/article/i-forgot-the-administrator-password-of-my-nas-how-can-i-reset-the-password

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 4

Why should I have to reset the password on my nas back to the factory default when I am able to log onto it gist fine with my current one? This seems to be a Win10 issue. In File Explorer under Network there is a subfolder with the name of my nas "MyNas". If I expand this I see all the folders I created on the nas. Only the music folder opens, (I believe I mapped this a year or so back). When I left click on any of the other folders Windows pops up a box asking for network credentials (Username and Password). My current working nas password will not work here.

Answer 5

Seems you're not alone. I'd try asking for help here in dedicated forums for your device.
https://forum.qnap.com/viewforum.php?f=189&sid=eec2e0597f31c2d8405cfb5c2725d320

--please don't forget to upvote and Accept as answer if the reply is helpful--