Microsoft Managed Home Screen Web links via JSON

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ToufueYang-8648 asked Apr 25, '22 LuDaiMSFT-0289 commented Apr 26, '22

Microsoft Managed Home Screen Web links via JSON

I have a few android dedicated devices that is setup with Microsoft's managed home screen and running in multi-app kiosk mode. I'm creating web links and defining them in the JSON of the managed home screen app configuration policy. The issue I'm having is that when adding or removing web links in the JSON it never updates the device unless I wipe and re-enroll it to Intune. However, if I make any other changes to the JSON such as adding/removing apps or other configuration keys. The device pulls the changes within a few minutes like it's supposed to. How do you get the device to sync and display the updated web links?

I'm trying to avoid using the web links created from Intune or managed google play because we had issues where they would randomly stop launching whereas setting web links up in the JSON consistently worked with our custom links.

Devices are on android 11 and using Azure AD shared mode.

Thank You,
Toufue Yang

mem-intune-general mem-intune-device-configurations

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LuDaiMSFT-0289 · Apr 26 at 06:09 AM

@ToufueYang-8648 Thanks for posting in our Q&A. From your description, the sync is well because other changes can update within a few minutes. We usually click on the "check status" in company portal to sync the device.

Honestly, I couldn't reproduce the phenomenon. It seems needed to check more information based on your specific environment to find the root cause. With Q&A limitation, it is suggested to create an online support ticket to get more accurate help. Here is the support link:
https://docs.microsoft.com/en-us/mem/get-support

Thanks for your understanding and hope everything goes well with you.

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