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MichaelLyons-3622 avatar image
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MichaelLyons-3622 asked KyleXu-MSFT commented

Remote Server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold.

We have opened a ticket to resolve this, removed any connectors, and all unauthorized emails, and disabled all domains with the exception of our default and sister company. We have entered a support ticket 6 days ago. My question is why is it that when we requested this be escalated we have not been contacted by the engineer or anyone of significance why would this issue take so many days to resolve?

office-exchange-server-administration
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@MichaelLyons-3622

Sorry to hear that, has this issue been solved now? We supported in forum and can't reach engineer who supported for ticket. So, from our side, we cannot help you contact the ticket engineer.

If this issue still exists, we could discuss this issue in the forum.

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