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StephenXiao-2189 asked DSPatrick commented

Windows server 2008 std r2 system has rebooted from a bugcheck

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff88004a02f91, 0xfffff8800617f090, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 042622-18359-01.DMP File
DMP File detail as following URL, kindly download and help to analyze the specific problem causing the exception, tks.
https://wetransfer.com/downloads/1e4b31c09a2adb9d0775f5ec599e138820220426150805/5e34760ab004fd99c61fca99675d057220220426150831/f23b1f

windows-server-hyper-v
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DSPatrick avatar image
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DSPatrick answered DSPatrick commented

You can follow along here.
https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x3b--system-service-exception

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Thank you for your response.

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DSPatrick avatar image DSPatrick StephenXiao-2189 ·

Just a reminder, please don't forget to close up the thread by 145510-image.png


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LimitlessTechnology-2700 avatar image
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LimitlessTechnology-2700 answered StephenXiao-2189 commented

Hi there,

These crashes are related to memory corruption and are probably caused by a driver. You can follow these below articles to find the driver and memory leak which is causing you this BSOD.

Driver verifier is a utility built into the OS that will often find the driver/drivers that are the underlying cause of BSOD/Crashes.

Driver Verifier-- tracking down a mis-behaving driver.
https://answers.microsoft.com/en-us/windows/forum/all/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983

Memtest is easy to use and is an accurate test of your computer memory. It can tell you if your memory is bad, a motherboard slot is bad, etc.

Memory problems.
https://answers.microsoft.com/en-us/windows/forum/all/memory-problems/21c3f63f-f570-4522-b2ef-ecc7b7ff6461

Once you find the faulty drivers you can then update or reinstall the specific driver to rectify this issue.



--If the reply is helpful, please Upvote and Accept it as an answer–

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