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AmirG-9097 avatar image
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AmirG-9097 asked DSPatrick commented

Failed Server Upgrade (WS2012R2 to WS2016)

Hi,When trying to upgrade Windows Server 2012R2 Datacenter to Windows Server 2016 Datacenter, I receive the below error message:"Windows could not configure one or more system components. To install Windows, restart the computer and then restart the installation."This always occurs at "Working on updates 31%."When the server rolls back, it shows the following error:"0xC1900101 - 0x30018: The installation failed in the FIRST_BOOT phase with an error during SYSPREP operation"

on the server, I have webserver IIS roles and some features.....Windows Defender has been disabled and the Windows Firewall is off for all profiles and the Antivirus removed......Any suggestions as to what may be causing this?

windows-server-2016windows-server-2012
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3 Answers

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DSPatrick answered

I'd check here and with manufacturer that the hardware supports Server 2016.
https://www.windowsservercatalog.com/

If so the much cleaner / safer method is to clean install the operating system, then migrate roles or applications over to it.

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AmirG-9097 avatar image
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AmirG-9097 answered

it's a virtual VM on Vmware ESX.

of course, a clean install is always good, but we have software on it that we cannot migrate to a new server easily.

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DSPatrick avatar image
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DSPatrick answered DSPatrick commented

but we have software on it that we cannot migrate to a new server easily.

Now may be a good time to script out the migration process for use the next time upgrades are needed. You can also review the log files
https://docs.microsoft.com/en-us/windows/deployment/upgrade/log-files

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DSPatrick avatar image DSPatrick ·

Just checking if there's any progress or updates?

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