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MTran-2950 avatar image
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MTran-2950 asked MTran-2950 commented

Windows 10 Feature Update 21H1 (SCCM reported "compliant" but nothing changed on client computers)

I am trying to update 2004/20H2 clients to 21H1 using Feature Update in SCCM.

I downloaded this

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and deployed to a couple test machines that are on 20H2.

The deployment status shows the machines "compliant" and "success", but when I go to the machines, nothing changed. They're still showing

197103-image.png


I even tried to the "enablement" method

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The result still the same.

Why are those machines showing "compliant"? They are not getting the feature update at all. Yet, they get all the patch tuesday updates fine.

Thank you!

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Enablement KB5000736 require 19041.985 or a later cumulative update

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AllenLiu-MSFT avatar image
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AllenLiu-MSFT answered MTran-2950 commented

Hi, @MTran-2950

Thank you for posting in Microsoft Q&A forum.

The deployment status shows "compliant" means the update is installed or the update is not required for the machines.
You may click the "View Required" of this update to see if the test machines are listed.
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Hi @AllenLiu-MSFT Thank you very much for pointing this out. Indeed those laptops are not in the list of "required". I was under the wrong impression that they all should get the update. Is it the hardware limitation that those machines can only go up to 20H2?

Thanks,

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Have we also checked the "required" list of enablement package? 2004/20H2 can upgrade to 21H1 via an enablement package.
If they are not listed, we may need to check WuaHander.log on clients to see if the test machines can scan the updates successfully.

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Thank you. I will check this and report back.

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RahulJindal-2267 avatar image
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RahulJindal-2267 answered MTran-2950 commented

Sure you have en-us installed?

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yes. we use en-us even though we're in canada.

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