question

EavenHuang avatar image
0 Votes"
EavenHuang asked SimonRenMSFT-3639 edited

SCCM deploy package using WIM failed

Dear Experts,

I'm trying to deploy package for ANSYS large application but it failed and errors found in execmgr.log on client PC machines.
I checked the client PC has over 100+GB free space so space could not be the case?

 Failed to check enrollment url, 0x00000001:    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Failed to check enrollment url, 0x00000001:    execmgr    28/04/2022 14:43:20    4908 (0x132C)
 Policy arrived for parent package SIT0001A program ANSYS_STUDENTDISCOVERY_2022R1_WINX64    execmgr    28/04/2022 14:43:20    4908 (0x132C)
 Requesting content from CAS for package SIT0001A version 1. Content source flags 0x2    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 RequestContentFromCAS RequestContent failed 0x87d01202    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 EnterAdvancedDownloadState RequestContentFromCASEx failed 0x87d01202    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Requesting MTC to delete task with id:     execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 This execution request does not own the corresponding task in MTC, returning without deleting it from MTC.    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 [SIT20004 ANSYS_STUDENTDISCOVERY_2022R1_WINX64 SIT0001A] OnPolicyActivation - Unable to find member policy. Advanced download failed: 0x80004005    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Mandatory execution requested for program ANSYS_STUDENTDISCOVERY_2022R1_WINX64 and advertisement SIT20004    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Creating mandatory request for advert SIT20004, program ANSYS_STUDENTDISCOVERY_2022R1_WINX64, package SIT0001A    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="SIT0001A",ProgramID="ANSYS_STUDENTDISCOVERY_2022R1_WINX64", actionType 6l, value NULL, user NULL, session 4294967295l, level 0l, verbosity 30l    execmgr    28/04/2022 14:43:20    4908 (0x132C)
 Failed to check enrollment url, 0x00000001:    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Requesting content from CAS for package SIT0001A version 1. Content source flags 0x100002    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Raising event:
 [SMS_CodePage(936), SMS_LocaleID(2052)]
 instance of SoftDistProgramOfferReceivedEvent
 {
     AdvertisementId = "SIT20004";
     ClientID = "GUID:80763851-9ED0-4AA7-B600-B8E893D1EE1E";
     DateTime = "20220428064320.548000+000";
     MachineName = "HP430G8-16";
     ProcessID = 10120;
     SiteCode = "SIT";
     ThreadID = 4908;
 };
     execmgr    28/04/2022 14:43:20    4908 (0x132C)
 RequestContentFromCAS RequestContent failed 0x87d01202    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 OnEvaluateForExecution failed to request or get content state failed 0x87d01202    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Raising event:
 [SMS_CodePage(936), SMS_LocaleID(2052)]
 instance of SoftDistErrorInsufficientCacheSizeEvent
 {
     AdvertisementId = "SIT20004";
     CacheSpaceAvailable = "4994";
     ClientID = "GUID:80763851-9ED0-4AA7-B600-B8E893D1EE1E";
     DateTime = "20220428064320.563000+000";
     MachineName = "HP430G8-16";
     PackageName = "SIT0001A";
     ProcessID = 10120;
     ProgramName = "ANSYS_STUDENTDISCOVERY_2022R1_WINX64";
     SiteCode = "SIT";
     SizeRequired = "6665";
     ThreadID = 18632;
     TotalCacheSize = "5120";
 };
     execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Fatal error 0x87d01202 enountered for program ANSYS_STUDENTDISCOVERY_2022R1_WINX64. This program will not retry.    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Requesting MTC to delete task with id:     execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 This execution request does not have a corresponding task in MTC.    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 Raising client SDK event for class CCM_Program, instance CCM_Program.PackageID="SIT0001A",ProgramID="ANSYS_STUDENTDISCOVERY_2022R1_WINX64", actionType 1l, value , user NULL, session 4294967295l, level 0l, verbosity 30l    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
 CreateMandatoryRequestRecursively ANSYS_STUDENTDISCOVERY_2022R1_WINX64 failed at EvaluateRequestForExecution.    execmgr    28/04/2022 14:43:20    18632 (0x48C8)
mem-cm-general
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1 Answer

SimonRenMSFT-3639 avatar image
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SimonRenMSFT-3639 answered SimonRenMSFT-3639 edited

Hi,

Thanks for posting in Microsoft MECM Q&A forum.

The error code 0x87d01202 means "The content download cannot be performed because the total size of the client cache is smaller than the size of the requested content."

==>I checked the client PC has over 100+GB free space so space could not be the case?
It has nothing to do with the free space of the client PC here, it is just no enough client cache for the application. Because the default client cache is 5120MB (5GB), if your application is large than 5GB, the deployment will fail because of insufficient cache size. Please increase the client cache to have a try.

For a single computer, you can change the client cache size by getting into Control Panel > Configuration Manager Client Properties > Cache > click on Configure Settings and change the value of cache size.

For multiple computers, you can change it using Powershell command or under the Client settings\Client cache settings\Configure client cache size.

197309-client.png

Refer to:
Client cache settings
How to Increase SCCM Client Cache Size

Hope it helps. Thanks for your time.

Best regards,
Simon


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client.png (94.9 KiB)
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Hi,

Just checking in to see if there is any update. We haven't heard from you for a few days and would like to know the current status of the problem. Is the problem solved? Do you need any further assistance? Look forward to hearing from you.

Thanks for your time.

Best regards,
Simon

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