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JulieM-2552 avatar image
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JulieM-2552 asked YiLu-MSFT answered

Unable to access Sharepoint App store

Hello All,

I have Global Admin rights on my tenant but Unable to open the Sharepoint App store to test some customization.

Someone please help on this?

Error when i access the Sharepoint admin portal --> More Features --> APP --> Open

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office-sharepoint-onlineazure-active-directory
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I am currently looking into this issue and will give you an update as soon as possible.

Thank you for your understanding and support.

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YiLu-MSFT avatar image
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YiLu-MSFT answered

Hi @JulieM-2552
I'm glad to hear you solve the problem ,if you have any issue about SharePoint, you are welcome to raise a ticket in this forum.

By the way, since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.". and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:


[Unable to access Sharepoint App store]

Issue Symptom:
I have Global Admin rights on my tenant but Unable to open the Sharepoint App store to test some customization.

Someone please help on this?

Error when i access the Sharepoint admin portal --> More Features --> APP --> Open

Current status:
Its working now, the cause of this issue is that account was not part of the app catalog site.



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JulieM-2552 avatar image
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JulieM-2552 answered YiLu-MSFT commented

Its working now, My account was not part of the app catalog site. THanks.


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Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Thanks your your sharing, I have convert your comment to answer so that this reply could be found by other people who meet the similar issue.

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