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GeromeTahud-8856 asked GeromeTahud-8856 commented

Cannot connect to Azure Ubuntu VM

The status of the server is running yet i cant even ssh or ping it.
How do I fix my connection issue?.
I tried using the diagnostics but its just a scam because it says it will start shortly.

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1 Answer

LuisRodriguez-MSFT avatar image
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LuisRodriguez-MSFT answered GeromeTahud-8856 commented

Hello @GeromeTahud-8856

Welcome to Microsoft Q&A Platform,

I would suggest checking the article below as it covers this scenario and contains the main steps to follow to troubleshoot and fix this kind of issue:
https://docs.microsoft.com/en-us/troubleshoot/azure/virtual-machines/troubleshoot-ssh-connection

I hope this helps!


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Sorry I'm a beginner with this. How do I open console. If i cannot change the boot diagnostics? I am clicking the "enable with custom storage account" but when I click save it does not go there. I need the console to do some commands in there. I already tried redeploy, restart, reset password it still does not work.

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