question

FarzeenAziz-2111 avatar image
0 Votes"
FarzeenAziz-2111 asked DSPatrick commented

Where can I reset my Access code for the Microsoft Certification Member site

Hello,

I completed my Microsoft Office Specialist certification a couple of months ago.

However, when I attempt to access the Microsoft Learning Benefits and Exams Dashboard, it says: "Unfortunately, this access code has expired. Microsoft takes the security of your information very seriously, so access codes are only active for a limited number of days. You may request a new access code from the login page."

When I try requesting a new temporary access code, I get this message "We regret that we were unable to confirm your information in our system. Please confirm that your MC ID, first name, last name and e-mail address are correct, and then try again. Please note that the e-mail address must be the same address used on your MCP profile."

I have made sure that the information I entered is correct but it does not seem to work. How can I go about accessing my account on the Microsoft Certification Member site as I need to download the PDF of my certification.

Thanks,
Farzeen Aziz

not-supported
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

DSPatrick avatar image
1 Vote"
DSPatrick answered DSPatrick commented

Microsoft Certification Program is supported on their own forums. I'd try asking for help with cert results and transcripts in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Microsoft Certification / Exams / Score Reports or Exam Results
Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

--please don't forget to upvote and Accept as answer if the reply is helpful--



· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Thanks, I'll ask my question there.

0 Votes 0 ·
DSPatrick avatar image DSPatrick FarzeenAziz-2111 ·

You're welcome, please don't forget to close up the thread by 145510-image.png




0 Votes 0 ·