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GisellaVella-8727 asked DSPatrick answered

Microsoft Home Use Program- changing a MS Account

I am eligible for the Microsoft Home Use Program, but when I checked the eligibility the first time, the MS Windows page from which I started the process was log in by a secondary MS account and not the main one.
I need to change the account with the main one, because it's the one that has got already a subscription for MS 365 Family package, so to apply the discount to the active subscription.
Please, how can I reset the original request from my company email, associating the proper MS account or can I change the MS account associated with my company email already "approved"?

Thanks and regards,

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1 Answer

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DSPatrick answered

O365 is not currently supported here on Q&A. The product group for Office 365 actively monitors questions over at
https://answers.microsoft.com/en-us/msoffice/forum/msoffice_account

--please don't forget to upvote and Accept as answer if the reply is helpful--


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