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NikhilASatpute-0590 avatar image
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NikhilASatpute-0590 asked ricardosolisvillegas-4678 answered

AVD Host Not starting After Upgrade and Reboot.

Hi Team,

I have setup 2 Hosts. Both are running Windows 10
1. AVD-Host-0
2. AVD-Host-1

During a Patching Schedule, I updated the Windows 10 to the latest version and restarted the system (Usual Process).
1. AVD-Host-0 was rebooted properly and started to work again. The VM status was running with visibility to what OS running and Widows Agent Status: Ready showing Proper Version.
2. AVD-Host-1 Machine However Updated and Rebooted, on the Azure Portal, VM status shows Running, but not able to connect or RDP into the Machine.
AVD Azure Agent Status: Not Ready
Version: Unknown.

What could be the Root cause for this and have can i resolve it? Pleas advise.


azure-virtual-desktop
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1 Answer

ricardosolisvillegas-4678 avatar image
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ricardosolisvillegas-4678 answered

Hello @NikhilASatpute-0590

Thank you for your post.

Have you reviewed the following article below?

https://docs.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-agent

An error on the broker that makes the agent stop the service.
Problems with updates.
Issues with installing during the agent installation, which disrupts connection to the session host

BR,

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