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IvayloPenev-8548 asked kobulloc-MSFT commented

Unsuccessfull school email verification

Hello,
Our university has a registered email domain but when the students try to verify the school email accounts (as described in aka.ms/StudentCertification) the verification fails. A screenshot is attached below.
Can you help to solve the problem?
Thank you!
Best regards,
Ivaylo


Image edited to remove PII

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