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BrunoBronosky-7844 asked YukiSun-MSFT commented

Laptop Mute key Status/LED is being changed by Teams. How to prevent?

I have been issued an HP ZBook laptop which has a hardware Mute key with status LED. (It is the media/aux function of the F8 key.)

Scenario


  • The status of the LED seems to be 100% accurate when it is illuminated
    • If illuminated, there has never been a case where I was sending audio unintentionally

  • The slashed-mic pictogram in Teams seems to be 100% accurate
    • If displayed, there has never been a case where I was sending audio unintentionally

  • The open-mic pictogram in Teams is accurate when the Mute key LED is off

  • The open-mic pictogram in Teams does not cause me to transmit audio when the Mute key LED is illuminated
    • This is correct behavior, and I am not complaining about this or wanting it to change

  • It is possible to enter a state where clicking the slashed-mic/open-mic pictogram to toggle its state also toggles the state of the Mute key LED
    • This should NEVER happen. But if HP made it possible for software to control this, I expect any software like Teams that utilizes this feature, to provide me a way to disable it.

Question


How can I prevent Teams from altering the state of the Microphone Mute at the system level? Changes in Teams should only affect Teams.

Conclusion


If I experience a "can you hear me?" moment because Teams is unmuted but my Microphone is muted at the system or hardware level, that is on me. The user needs to be empowered to take responsibility for turning on/off their Microphone and Camera if they would rather not have installed applications "help them" turn on/off their Microphone and Camera. I have a physical cover for my Camera. The Microphone should also be in my control.

Please advise.

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Hi @BrunoBronosky-7844

It is possible to enter a state where clicking the slashed-mic/open-mic pictogram to toggle its state also toggles the state of the Mute key LED

Do you mean now on your laptop, clicking the slashed-mic/open-mic pictogram in Teams app also changes the Microphone Mute status at the system level? That is, when clicking the slashed-mic pictogram, Teams displays the open-mic pictogram and at the same time, the Mute key LED is turned off, right?
Is this vice versa, I mean, toggling the Microphone mute state at system level also changes the mic pictogram in Teams app?

If both are true, based on my test, seems like it's by design that the microphone state is synced between Teams and the system level, and currently, I am afraid there's no setting available in Teams to change this behavior:
199057-1.png


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Yes, they are in sync. If this is something that cannot be configured at this time, it needs to get on the list of security flaws to fix.

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YukiSun-MSFT avatar image YukiSun-MSFT BrunoBronosky-7844 ·

Hi @BrunoBronosky-7844

Thanks for the response and I personally agree that it would be better if there could be an option for users to to choose whether the mic settings in Teams client is synced with the microphone mute state at the system level. I've just tried submitting this via the official feedback portal for Microsoft Teams. The link would be left below so that you or other community members who see our discussion here can also add vote or comment there. Hope this feature can be added in the future.
prevent Teams from altering the state of the Microphone Mute at the system level


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