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PaulStanway-1115 avatar image
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PaulStanway-1115 asked DSPatrick commented

"Windows Server 2019 Essentials" allowing a maximum of 2 remote desktop users

about 6 weeks ago we installed "Windows Server 2019 Essentials" from the following link: https://www.microsoft.com/en-GB/evalcenter/evaluate-windows-server-2019-essentials. the description on that link states "server solution for small businesses with up to 25 users and 50 devices" and the prerequisites advise "Register, and then download and install full-featured software for a 180-day trial" (which is what we did).

my understanding was that one of the main differences between "Windows Server 2019 Essentials" and "Windows Server 2019" itself is that "Windows Server 2019 Essentials" effectively includes 25 CAL licences, pre-available i.e. you do not purchase additional CALs. however when testing we have found that only 2 users can REMOTE DESKTOP into the server at a time: if a third session is requested, a warning message is issued and eventually one of the two users already signed in sees a "you have been disconnected" message.

after research online i am confused why this is, and what steps i need to take to resolve: is it perhaps -

(a) because "Windows Server 2019 Essentials" simply will not let more than 2 users remote desktop in at a time i.e. the operating system itself just will not allow it?

(b) because we have to purchase additional RDS CALs i.e. there are NOT 25 included automatically?

(c) because we are still within the 180-day trial i.e. once we actually purchase the operating system, this issue will go away?

thanks

remote-desktop-serviceswindows-server-2019windows-server-essentials
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DSPatrick answered DSPatrick commented

You'll need another Server Standard member server stood up in order to add the RDS role. RDS role cannot be added to your 2019 Essentials server.

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Just checking if there's any progress or updates?

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actually i had already been able to install the "remote desktop services" role on this (WINDOWS SERVER 2019 ESSENTIALS) server, if that is what you are referring to (maybe i am mistaken)?

today when i checked things again, in "Server Manager" under "tools" / "remote desktop services" i found there was actually an option available to install / activate a "remote desktop licensing manager". i did this, and am now in the process of purchasing some licences.

it seems to me that remote desktop is NOT included as part of the windows server "essentials" included 25 users. but i am hopeful perhaps it is still possible to add remote desktop functionality without upgrading to WINDOWS SERVER 2019 STANDARD? (not that i have a major problem with upgrading to the latter... it's just our server would not install the OS when i last tried it - but it was able to install "essentials" fine)

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DSPatrick avatar image DSPatrick PaulStanway-1115 ·

It's unlikely to work, and at minimum you'll have an unsupportable system.

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Just checking if there's any progress or updates?

--please don't forget to upvote and Accept as answer if the reply is helpful--



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