Teams on Chrome OS error when signing in

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mikemike-0883 asked May 6, '22 DanielSchnyder-0007 answered May 22, '22

Teams on Chrome OS error when signing in

Teams on Chrome OS (dev v 103) will not load with this error "We're sorry, we've run into an issue". All cookies allowed in the browser

Any ideas at what could cause this issue?

office-teams-app-dev office-teams-linux-itpro

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Meghana-MSFT · May 06 at 05:59 PM

Based on the description it doesn't seem like a Teams app development related issue. Is your issue related to signing into Teams app?

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mikemike-0883 Meghana-MSFT · May 06 at 06:01 PM

Yes, the issue occurs when trying to sign into the Teams web app

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Prasad-MSFT mikemike-0883 · May 09 at 05:21 AM

We are mainly responsible for Microsoft Teams app development related issues.

For Microsoft Teams product issues/failures your tenant Admin can reach out to Microsoft 365 Product Support.

For general questions about Microsoft Teams please post your question on Microsoft Teams Community.

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YukiSun-MSFT · May 09 at 07:10 AM

Hi @AyomidePhilip-0368，

Were you able to successfully log into Teams web app on this device previously?
By "All cookies allowed", do you mean you have already followed the official document below to add the sites listed into the "Sites that can always use cookies" setting?
Teams web client is stuck in a login loop - Google Chrome

Besides, it's suggested to try opening the browser in a new incognito window and see how it goes. You can also try testing on a different supported browser like Microsoft Edge (Chromium-based) and check the result.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
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Mat-7466 YukiSun-MSFT · May 09 at 09:47 PM

I have the same issue, and changing this cookie setting didn't work, also private navigation doesn't work.
I am using a school account, and trying another browser is not that easy on chrome os

Thanks

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YukiSun-MSFT Mat-7466 · May 12 at 09:48 AM

Hi @Mat-7466,

Do you perhaps have a Teams desktop client installed and is that working as expected?

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BadreddineChaaban-8061 · May 10 at 02:28 PM

Same problem for me. It was working last 2 weeks and it stopped working some days ago...

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Answer 1 · 2022-05-12T10:07:09.643Z

BadreddineChaaban-8061 answered May 12, '22 mikemike-0883 commented May 16, '22

It seems the probem occurs with Chrome OS flex developerchannel only.
I switched the OS back to stable Canal Version 101.0.4951.63 and it works again.

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YukiSun-MSFT · May 13 at 08:35 AM

Thanks @BadreddineChaaban-8061 for the share! Hi @mikemike-0883 and others who are experiencing the same issue, would you have a look at the workaround shared by BadreddineChaaban and see if it can help on your end as well?

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mikemike-0883 · May 16 at 03:36 PM

yeah, this worked for me as well.

Thank you.

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Answer 2 · 2022-05-22T07:53:33.117Z

DanielSchnyder-0007 answered May 22, '22

Same issue here with 103.0.1255.0. Works with 101.0.1210.53

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