When trying to download the pdf of the certificate this error repeatedly shows on screen. "We're having trouble generating your Certificate. Please try again. If you continue to experience problems please contact Customer Support."
Not sure what to do to fix this issue.
Microsoft Certification Program is supported on their own forums. I'd try asking for help with cert results and transcripts in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Microsoft Certification / Exams / Score Reports or Exam Results
Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications
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