question

AJV-7655 avatar image
0 Votes"
AJV-7655 asked ramr-msft answered

Azure ML Studio "Failed to Authenticate to Compute"

I was working in Azure ML Studio and suddenly I got a yellow banner across the top of my notebook saying

"You need to be authenticated to the compute to use any Azure SDK. Please use the authenticate button to get authenticated."

I clicked the button, but the login doesn't work. Sometimes trying to login just loops the login page over and over. Other times it flickers for a few seconds then says that I could not authenticate. Either way, when I return to ML Studio I now see a red banner over the notebook saying

"Failed to authenticate to the compute."

This has been ongoing for days, and nothing I have tried has solved it. I have restarted the compute, cleared the browser cookies and cache, deleted the compute and created a new one. The only other thread I've found that seemed to have this exact issue was apparently resolved with a hot fix, but it is currently happening to me.

I can't get any work done since I'm blocked from using any compute.

azure-machine-learning
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@AJV-7655 Thanks for the question. We have forwarded to the product team to check on this.

0 Votes 0 ·

1 Answer

ramr-msft avatar image
0 Votes"
ramr-msft answered

@AJV-7655 Thanks, Please share details of your experiment and issue from the ml.azure.com portal for a service engineer to lookup the issue from the back-end? This option is available from the top right hand corner of the portal by clicking the smiley face, Please select the option Microsoft can email you about the feedback along with a screen shot so our service team can lookup and advise through email.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.