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FrankSpade-6839 avatar image
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FrankSpade-6839 asked FaeryFu-MSFT commented

Outlook 365 can't start locally

When I try to start Outlook, I get this response (all the other MS Programs work just fine):
200401-outlook-cant-start.jpg


office-outlook-itpro
outlook-cant-start.jpg (13.7 KiB)
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1 Answer

TKujala avatar image
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TKujala answered FaeryFu-MSFT commented

Hi @FrankSpade-6839,

You could start Outlook in Safe Mode and then normally.

  1. Right-click the Start button, and click Run.

  2. Type Outlook.exe /safe, and click OK.

https://support.microsoft.com/en-us/office/open-outlook-in-safe-mode-f394c2ee-b2af-e97a-64ee-35cd24414811

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FrankSpade-6839 avatar image FrankSpade-6839 ·

Thank you, that led me in the right direction.

I had to create a new profile to make it work.

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FaeryFu-MSFT avatar image FaeryFu-MSFT FrankSpade-6839 ·

Hi @FrankSpade-6839 ,

Glad that your issue has been resolved and thanks for your sharing.
Have a good day!

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