Title says most of it. I reset my phone, now I'm trying to recover my backup from Microsoft Authenticator, however I receive an error screen that reads "something went wrong, please send us logs" and the recovery fails. I'm locked out of all my accounts because I cannot verify my logins.
So I tried giving up on the recovery. I reached for the companies asking them to remove 2FA from my accounts. Then I logged in straight into the Microsoft Authenticator app, without recovering the backup, planning to start again freshly, add all the accounts again and create a new backup. But when I tried to turn on the backup option, it gave me the same error as before: "something went wrong, please send us logs".
So I can't recover my backup and can't create a new backup. I really need support in this.
