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RubenS-6871 avatar image
1 Vote"
RubenS-6871 asked RitaHu-MSFT commented

(WSUS) Cannot upgrade Win 10 workstations to 1903 from 1809

Have to upgrade our environment's workstations from Windows 10 Enterprise Edition 1809 (current build 17763) to 1903 then 1909 and ultimately 2004. Unfortunately I cannot even get the first upgrade to 1903 going successfully. I believe I have everything setup correctly on WSUS:

On WSUS, Options> Products and Classification :
(checked) Windows 10
(checked) Windows 10, 1903 and later
(checked) Windows 10, 1909 and later

(checked) Upgrades

Updates > All updates:

(Approved) Feature update to Windows 10 Version (business & consumer), version 1903 en-us x64
(Approved) Feature update to Windows 10 Version 1909 x64 based system 2019-11 via Enable package

Any upgrade I attempt to approve/apply is categorized as not applicable. I know WSUS is communicating because we are able to do our monthly updates. Any ideas what I'm doing incorrectly?

windows-server-update-services
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3 Answers

AJTek-Adam-J-Marshall avatar image
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AJTek-Adam-J-Marshall answered

What Upgrades are being referenced as NEEDED by the clients?

Look at the Upgrades View (If you haven't created one, use my guide https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-2-computer-groups-update-views/ to create the view)

Then look at Updates that have the approval of 'Any Except Declined' with the status of 'Failed or Needed'

Then approve those (uses the approvals method from Part 6 https://www.ajtek.ca/wsus/how-to-setup-manage-and-maintain-wsus-part-6-selecting-your-test-systems-the-approvals-process/)

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AJTek-Adam-J-Marshall avatar image
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AJTek-Adam-J-Marshall answered

Also, do the systems have the latest SSU installed on them? If not, install the SSU and see if that helps.

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RitaHu-MSFT avatar image
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RitaHu-MSFT answered RitaHu-MSFT commented

@RubenS-6871
Thanks for your posting on Q&A.

Agree with @AJTek-Adam-J-Marshall.

  1. Please open RUN the clients and print the winver command and share the picture on this forum.

  2. Please try to install the latest SSU and CUs in the devices and check whether the Feature Update is shown as Needed.

The feature updates will shown as not applicable if you approved non- needed updates.

Best regards,
Rita

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RitaHu-MSFT avatar image RitaHu-MSFT ·

@RubenS-6871
Sorry for bother you. I would like to post here and want to know whether the issue has been resolved or not. Is there any help I could provide?

Please feel free to keep us in touch if there are any qusetions or updates of the case.

Best regards,
Rita

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